FAQ

Q1: What is ECG?

A: ECG is an electronics and gadget store offering innovative, stylish, and high-performance products to upgrade your lifestyle.

Q2: What types of products do you sell?

A: We offer a wide range of electronics including smart gadgets, accessories, and everyday tech essentials.

Q3: How do I place an order?

A: Simply browse our store, add products to your cart, and checkout using our secure payment system.

Q4: What payment methods do you accept?

A: We accept major credit/debit cards, digital wallets, and other secure online payment options.

Q5: How long does shipping take?

A: Delivery usually takes 3–7 business days, depending on your location.

Q6: Do you ship internationally?

A: Yes, we ship to multiple countries. Shipping rates and times may vary by destination.

Q7: Can I return or exchange a product?

A: Yes, returns and exchanges are accepted within the specified return period, provided the item is unused and in original condition.

Q8: Do your products come with a warranty?

A: Most items include a manufacturer’s warranty. Warranty details are listed on each product page.

Q9: How can I track my order?

A: Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.

Q10: How can I contact customer support?

A: You can reach us through email or live chat—our team is ready to assist you anytime.